SHIPPING RATES & POLICIES 

United States Shipping Charges
Most orders are shipped either via USPS Priority Mail or USPS Parcel Post within the Continental United Sates, including Alaska and Hawaii.

Shipping charges outside the United States will be higher and you will be advised and invoiced the additional charge. Once the additional payment is received, your order will be processed.

Shipping rates are subject to change without notice. All changes will automatically be reflected in our shipping schedule for easy referral.

Shipping will be done via U.S. Global Priority for all orders from outside the continental U.S.A. The shipping rates for this service will be higher. We reserve the right to decline orders outside of the United States.
 

U.S. Shipping / Handling Rates (Special orders and oversize packaging may be higher)
Orders up to $29.99 $30.00 to $54.99 $55.00 to $74.99 $75.00 to $99.99	= = = =	$10.00 $15.00 $20.00 $25.00
$100.00 and over = FREE!**
**Unless noted by a special shipping price sale. Offer excludes rush shipping  and shipping outside of the U. S. Other exclusions, such as oversized packages, may apply at the discretion of HouseAndGardenFlags.com.

New Jersey residents will be charged 7% sales tax.

Delivery Schedule
Although orders of in-stock items will be processed within 72 hours of receipt, please allow at least 15 business days for your order to be shipped if items in your order are out of stock at House And Garden Flags. All delayed orders are closely monitored and you will be notified of their status as information becomes available. House And Garden Flags reserves the right to hold your order until all items are in stock and your order can be shipped complete, however if delays are in excess of 15 business days, in stock items will be shipped separately. This will not result in extra shipping charges. If you need an order for an event or gift, please contact us.

For Back Order information Click here.

Please note:

• All payments must be received or confirmed prior to processing.

• All USPS deliveries are made Monday through Saturday, Federal holidays excluded.

• UPS and FedEx deliveries are made Monday through Friday, Federal holidays excluded.

• Orders placed on weekends or Federal holidays will be processed on the next business day.

• Orders paid by Echeck or a bank debit card will be held until payment has cleared, usually 3 to 4 days.

• If you are not available at the time of delivery and a notice is left by the shipping company (USPS, UPS, FedEx, etc.), you are responsible for picking up the package or rescheduling delivery in the required time frame or the shipping company will return the package to me. Please check with the shipping company.* If the package is returned to me, you will be responsible for any additional shipping charges.

Rush Orders
All payments for rush orders must be received or confirmed prior to processing. A PayPal invoice will be emailed to you the same day you place the order. Shipping charges may be emailed to you under a separate PayPal invoice, but payment must be received before your order can be shipped. For more information, please call contact us.
 

Back Orders
Back ordered means an item is currently out of stock at the supplier and will be shipped as soon as it becomes available. If a back ordered item is ordered with items in stock they may not be shipped at the same time. You will be informed of any shipping delays. The customer is not charged additional shipping for back ordered items. For cancellation and refund information, please click here.
 

Special Orders

Please allow additional time for all special orders (items not currently featured on this website). If an item is very large it may not qualify for Free Shipping even if the minimum requirement has been met.
 

Orders Outside the United States

This website is not automated to handle foreign shipping charges. You will be emailed an invoice for any additional shipping charges. Once payment is received, your order will be processed.
 

Damaged Shipments
For your protection, please do not sign for merchandise until you inspect for damage. We make every effort to prevent shipping damage; however, please keep the original shipping carton or envelope and take the following important steps if there appears to be shipping damage: The US Postal Service requires the recipient of the package to file damage claims. If your order was damaged in shipment, please contact the US Postal Service at 1-800-275-8777. They will start a claim and will notify House And Garden Flags so that we can send out a replacement to you.
 

HouseandGardenFlags.com will make every effort to replace your product in a timely manner. Please note, USPS policies for handling of defective merchandise supersedes HouseandGardenFlags.com's policy.

*Please note, USPS, UPS and FedEx shipping policies supersedes HouseandGardenFlags.com's policies.
 

If you have any questions, please contact us
 

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